General conditions of sale  Last update: 23/12/2021

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AtelierCordelieres.com

Cordelieres workshop-Individual business

The head office: 22 Rue Carnot, 40800 Aire-Sur-l'Adour

Business phone number: 06 58 89 50 51

email address: ateliercordelieres@outlook.fr (contact form)

SIRET number: 851 118 489 00026

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Object

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These general conditions of sale govern the sale of jewelry and accessories marketed on the AtelierCordelières.com website.

The Boutique Atelier Cordelières reserves the right to modify these general conditions of sale. Any new version is indicated in the “CGV” section.

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Price

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The  price corresponds to the value given to the product. The value also depends on the time spent preparing and finalizing the product. All costinferior  would not correspond to the efforts provided by the craftsman.

The prices of the products are indicated in euros all taxes included.

The shipping costs of the order are indicated to you before the validation of the order.

[In the event of an order to a country other than metropolitan France, you are the importer of the products concerned. In this case, duties are likely to be payable. These rights and sums are not the responsibility of Boutique Atelier Cordelières. They will be at your expense and are your sole responsibility. It is advisable to inquire about these aspects with the local authorities.]

All orders, whatever their origin, are payable in euros.

The Atelier Cordelières Boutique reserves the right to modify its prices at any time, but the product is invoiced on the basis of the price in force at the time of the validation of the order.

As soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

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Orders

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The Atelier Cordelières Boutique reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

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Confirmation of your order

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Any order on the Atelier Cordelières website entails acceptance of these general conditions of sale. By clicking on the "Validate and Pay" button, you declare that you fully and unreservedly accept all of these general conditions of sale.

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Delivery

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- Processing time :

The time it takes to process an order varies. For more information, see the item descriptions.

- Shipping cost :

The delivery costs are the responsibility of the buyers except promotional offer "Free delivery". Boutique Atelier Cordelières declines all responsibility for delays caused by delivery services.

- Customs and import taxes:

Any customs and import taxes are the responsibility of the buyers. Boutique Atelier Cordelières declines all responsibility for delays caused by customs.

 

Payment options 

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- Paypal and credit card:

Payment for your order is made by means of a credit card or via a Paypal account. 

Clicking on the "Validate and Pay" button implies for you the obligation to pay the indicated price.

The Atelier Cordelières store treats your payment information securely and never has access to information related to your credit card or your Paypal account.

 

 

Returns and Exchanges

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-Return

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The Atelier Cordelières boutique accepts returns with no problem..

-Contact the store under: 14 days after delivery

- Return items under:  14 days after delivery

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The product must be returned properly protected, in its original packaging, with all its accessories (notices, labels, etc.) and in perfect condition for resale.In this context, your responsibility is engaged.Any damage suffered by the product on this occasion may be such as to prevent a refund.

Return costs are your responsibility.

The transport of the object  product engages your responsibility.

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The Atelier Cordelières boutique does not accept exchanges or cancellations.

But do not hesitate to contact the store if there is a problem with your order.

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The following items cannot be returned or exchanged:

• Custom or personalized orders

• Promotional items

 

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-Repayment

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The return of the product in perfect condition for resalegives rise to a refund equal to the total amount corresponding to the purchase price of the product and any costs related to the order.

The refund is made by any means of payment within 14 days when the product concerned  has arrived at the Atelier Cordelières store.  within this time frame. If the store has not received the product within this period, the refund is deferred until the product is received in perfect condition for resale, or until you have provided proof of the shipment of the product. This proof is constituted by any means making it possible to establish in an indisputable manner that this product has been dispatched.

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-Responsibility

 

The products offered comply with the French legislation in force. The responsibility of the Boutique Atelier Cordelières cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products you plan to order.

Furthermore, the Boutique Atelier Cordelières cannot be held liable for damages resulting from improper use of the purchased product.

Finally, Boutique Atelier Cordelières cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

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- Applicable law in case of disputes

 

These general conditions of sale are subject to French law.

These general conditions of sale in French are executed and interpreted in accordance with French law.

In the event of a dispute, you must first contact the Boutique Atelier Cordelières to obtain an amicable solution.

In the absence of an amicable solution, the French courts have sole jurisdiction.

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